开发者专区
不良交易表现>状态总览数据接口
发布时间：2021-12-07 最近刷新时间：2024-07-09
详细政策说明参见：https://www.ebay.cn/newcms/Home/seller_center/4
卖家中心相关界面供参考：
输入数据
|
资源路径 |
版本 |
注释 |
|
GET /gccbtapi/v1/defect_transaction/account |
V1 |
|
|
GET /gccbtapi/v2/defect_transaction/account |
V2 |
|
|
GET /gccbtapi/v3/defect_transaction/account |
V3 |
最新版本 |
其它设置参见“eBay大中华卖家API简介”首页中“其他通用设置”的描述。
请求参数
无
输出
如果查询成功，将返回卖家不良交易状态总览数据信息。
如果查询成功但data是空数组或没值，则可能是该政策目前不适用于该用户或者用户数据未更新，请做好相关对用户的提示。
响应字段描述
|
ackValue |
string |
总是出现 |
SUCCESS 或 FAILURE |
|
errorMessage |
object |
有时出现 |
如果发生异常或请求错误，就可能看到errorMessage字段。 "errorMessage": { "error": [ { "errorId": 1001, "domain": "PARAMETER", "category": "REQUEST", "message": "Parameter dateRange is missing", "longMessage": "Parameter dateRange is missing", "actionToTake": "CORRECTINPUTDATA" } ] } |
|
timestamp |
long |
总是出现 |
响应的服务器时间 |
|
data |
array |
有时出现 |
请求成功，并且有数据，这个字段应该是个数组。否则可能返回null。 |
数据含义
| 注：请及时更新为最新版本以获得完整数据。 |
| 数据含义 | 对应对象 | 最新版本 |
|
数据更新时间 |
createPst |
V1 |
|
评估起始时间 |
reviewStartDate |
V1 |
|
评估结束时间 |
reviewEndDate |
V1 |
|
下次评估时间 |
nextEvaluationDate |
V1 |
|
不良交易表现状态： |
status |
V1 |
|
风险等级： |
riskLevel |
V1 |
状态提示：
|
Notes | V2 |
|
是否允许卖家申诉： 0：不可申诉 1：可申诉 |
appealFlag | V1 |
|
代表状态总览子模块序列号： |
metricId |
V1 |
|
总评估交易量 |
transCnt |
V1 |
|
不良交易量 |
metricCnt |
V1 |
|
不良交易率当前值（细分数据请查询GET /gccbtapi/v1/defect_transaction/diagnosis |
metricRate |
V1 |
|
同业平均值 |
metricBenchmark |
V1 |
|
判断该项达标情况： |
metricResult |
V1 |
|
判断该项是否需要达标 |
metricYn |
V1 |
|
|
|
|
|
问题细分：以下为“问题细分”展开数据字段 |
breakdowns |
V1 |
|
细分项目名称 |
breakTitle |
V1 |
|
细分项目总评估交易量 |
breakTransCnt |
V1 |
|
细分项目不良交易量 |
breakMetricCnt |
V1 |
|
细分项目不良交易率 |
breakMetricRate |
V1 |
|
细分项目同业平均值 |
breakMetricBenchmark |
V1 |
|
申诉审核结果：新 null:没有申诉结果 （如果您已提交申诉，请周五晚9:30点后刷新结果）
PENDING: 申诉审核中 |
appealStatus |
V3 |
响应举例
{
"errorMessage": null,
"extension": null,
"ackValue": "SUCCESS",
"statusCode": 200,
"timeStamp": 1719206672238,
"data": {
"createPst": "2024-06-16",
"reviewStartDate": "2024-01-28",
"reviewEndDate": "2024-04-20",
"nextEvaluationDate": "2024-04-28",
"status": 1,
"riskLevel": 1,
"notes": "您的帐户目前处于低风险状态，暂时没有销售限制风险。",
"appealFlag": 1,
"metricSetting": [
{
"metricId": 1,
"transCnt": 8561,
"metricCnt": 98,
"metricRate": 0.0114,
"metricBenchmark": 0.0173,
"metricResult": 0,
"metricYn": "N",
"breakdowns": []
},
{
"metricId": 2,
"transCnt": 8561,
"metricCnt": 39,
"metricRate": 0.0046,
"metricBenchmark": 0.007,
"metricResult": 0,
"metricYn": "N",
"breakdowns": [
{
"metricId": 2,
"breakTitle": "FRITES-Business (Office & Industrial)",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "DE-Business (Office & Industrial)",
"breakTransCnt": 134,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0027
},
{
"metricId": 2,
"breakTitle": "DE-Home Furnishing",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0048
},
{
"metricId": 2,
"breakTitle": "OTHER-Business (Office & Industrial)",
"breakTransCnt": 3,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "DE-Travel",
"breakTransCnt": 4,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "DE-Sporting Goods",
"breakTransCnt": 8,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0037
},
{
"metricId": 2,
"breakTitle": "DE-Baby",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "DE-Photo",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "DE-Health & Beauty",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0019
},
{
"metricId": 2,
"breakTitle": "OTHER-Telecomm",
"breakTransCnt": 2,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0061
},
{
"metricId": 2,
"breakTitle": "DE-Telecomm",
"breakTransCnt": 645,
"breakMetricCnt": 4,
"breakMetricRate": 0.0062,
"breakMetricBenchmark": 0.0061
},
{
"metricId": 2,
"breakTitle": "DE-Computers",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0073
},
{
"metricId": 2,
"breakTitle": "OTHER-Auto - Parts",
"breakTransCnt": 172,
"breakMetricCnt": 2,
"breakMetricRate": 0.0116,
"breakMetricBenchmark": 0.0068
},
{
"metricId": 2,
"breakTitle": "DE-Consumer Electronics - Audio",
"breakTransCnt": 27,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0028
},
{
"metricId": 2,
"breakTitle": "FRITES-Home Improvement",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 2,
"breakTitle": "FRITES-Auto - Parts",
"breakTransCnt": 142,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0048
},
{
"metricId": 2,
"breakTitle": "DE-Auto - Parts",
"breakTransCnt": 7202,
"breakMetricCnt": 33,
"breakMetricRate": 0.0046,
"breakMetricBenchmark": 0.0074
},
{
"metricId": 2,
"breakTitle": "DE-Home Improvement",
"breakTransCnt": 151,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0032
}
]
},
{
"metricId": 3,
"transCnt": 8561,
"metricCnt": 1,
"metricRate": 1.0E-4,
"metricBenchmark": 0.0029,
"metricResult": 0,
"metricYn": "N",
"breakdowns": [
{
"metricId": 3,
"breakTitle": "DE-DPD",
"breakTransCnt": 93,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0029
},
{
"metricId": 3,
"breakTitle": "DE-SpeedPAK",
"breakTransCnt": 674,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0013
},
{
"metricId": 3,
"breakTitle": "OTHER-Yanwen",
"breakTransCnt": 13,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 3,
"breakTitle": "DE-DHL",
"breakTransCnt": 7015,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.003
},
{
"metricId": 3,
"breakTitle": "OTHER-China Post",
"breakTransCnt": 17,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 3,
"breakTitle": "OTHER-UPS",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0098
},
{
"metricId": 3,
"breakTitle": "DE-GLS",
"breakTransCnt": 283,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0024
},
{
"metricId": 3,
"breakTitle": "OTHER-Shunyou Post",
"breakTransCnt": 3,
"breakMetricCnt": 1,
"breakMetricRate": 0.3333,
"breakMetricBenchmark": 0.02
},
{
"metricId": 3,
"breakTitle": "OTHER-DHL",
"breakTransCnt": 114,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.006
},
{
"metricId": 3,
"breakTitle": "FRITES-DHL",
"breakTransCnt": 78,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0059
},
{
"metricId": 3,
"breakTitle": "DE-Amazon Logistics - Europe",
"breakTransCnt": 2,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0045
},
{
"metricId": 3,
"breakTitle": "OTHER-not identified",
"breakTransCnt": 8,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0037
},
{
"metricId": 3,
"breakTitle": "DE-China Post",
"breakTransCnt": 28,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 7.0E-4
},
{
"metricId": 3,
"breakTitle": "DE-not identified",
"breakTransCnt": 142,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 8.0E-4
},
{
"metricId": 3,
"breakTitle": "FRITES-not identified",
"breakTransCnt": 6,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.001
},
{
"metricId": 3,
"breakTitle": "OTHER-GLS",
"breakTransCnt": 21,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0076
},
{
"metricId": 3,
"breakTitle": "FRITES-GLS",
"breakTransCnt": 21,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0077
},
{
"metricId": 3,
"breakTitle": "DE-Yanwen",
"breakTransCnt": 3,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 3,
"breakTitle": "FRITES-SpeedPAK",
"breakTransCnt": 39,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0011
}
]
},
{
"metricId": 4,
"transCnt": 8561,
"metricCnt": 37,
"metricRate": 0.0043,
"metricBenchmark": 0.005,
"metricResult": 0,
"metricYn": "N",
"breakdowns": [
{
"metricId": 4,
"breakTitle": "DE-Business (Office & Industrial)",
"breakTransCnt": 134,
"breakMetricCnt": 1,
"breakMetricRate": 0.0075,
"breakMetricBenchmark": 0.0067
},
{
"metricId": 4,
"breakTitle": "FRITES-Business (Office & Industrial)",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 4,
"breakTitle": "DE-Home Furnishing",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0061
},
{
"metricId": 4,
"breakTitle": "OTHER-Business (Office & Industrial)",
"breakTransCnt": 3,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 4,
"breakTitle": "DE-Sporting Goods",
"breakTransCnt": 8,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0037
},
{
"metricId": 4,
"breakTitle": "DE-Baby",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 4,
"breakTitle": "DE-Photo",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 4,
"breakTitle": "DE-Health & Beauty",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0034
},
{
"metricId": 4,
"breakTitle": "DE-Travel",
"breakTransCnt": 4,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0019
},
{
"metricId": 4,
"breakTitle": "OTHER-Telecomm",
"breakTransCnt": 2,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0079
},
{
"metricId": 4,
"breakTitle": "DE-Telecomm",
"breakTransCnt": 645,
"breakMetricCnt": 3,
"breakMetricRate": 0.0047,
"breakMetricBenchmark": 0.0072
},
{
"metricId": 4,
"breakTitle": "OTHER-Auto - Parts",
"breakTransCnt": 172,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0056
},
{
"metricId": 4,
"breakTitle": "DE-Computers",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0063
},
{
"metricId": 4,
"breakTitle": "DE-Auto - Parts",
"breakTransCnt": 7202,
"breakMetricCnt": 33,
"breakMetricRate": 0.0046,
"breakMetricBenchmark": 0.0049
},
{
"metricId": 4,
"breakTitle": "DE-Consumer Electronics - Audio",
"breakTransCnt": 27,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0051
},
{
"metricId": 4,
"breakTitle": "FRITES-Home Improvement",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 4,
"breakTitle": "FRITES-Auto - Parts",
"breakTransCnt": 142,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0044
},
{
"metricId": 4,
"breakTitle": "DE-Home Improvement",
"breakTransCnt": 151,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0036
}
]
},
{
"metricId": 5,
"transCnt": 8561,
"metricCnt": 38,
"metricRate": 0.0044,
"metricBenchmark": 0.0044,
"metricResult": 0,
"metricYn": "N",
"breakdowns": [
{
"metricId": 5,
"breakTitle": "FRITES-Business (Office & Industrial)",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 5,
"breakTitle": "DE-Business (Office & Industrial)",
"breakTransCnt": 134,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0053
},
{
"metricId": 5,
"breakTitle": "DE-Sporting Goods",
"breakTransCnt": 8,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0036
},
{
"metricId": 5,
"breakTitle": "DE-Home Furnishing",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0054
},
{
"metricId": 5,
"breakTitle": "OTHER-Business (Office & Industrial)",
"breakTransCnt": 3,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 5,
"breakTitle": "OTHER-Telecomm",
"breakTransCnt": 2,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0079
},
{
"metricId": 5,
"breakTitle": "DE-Photo",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 5,
"breakTitle": "DE-Baby",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.005
},
{
"metricId": 5,
"breakTitle": "DE-Travel",
"breakTransCnt": 4,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.015
},
{
"metricId": 5,
"breakTitle": "DE-Telecomm",
"breakTransCnt": 645,
"breakMetricCnt": 5,
"breakMetricRate": 0.0078,
"breakMetricBenchmark": 0.0064
},
{
"metricId": 5,
"breakTitle": "DE-Health & Beauty",
"breakTransCnt": 22,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0049
},
{
"metricId": 5,
"breakTitle": "DE-Consumer Electronics - Audio",
"breakTransCnt": 27,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0029
},
{
"metricId": 5,
"breakTitle": "FRITES-Home Improvement",
"breakTransCnt": 1,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0
},
{
"metricId": 5,
"breakTitle": "OTHER-Auto - Parts",
"breakTransCnt": 172,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0052
},
{
"metricId": 5,
"breakTitle": "DE-Computers",
"breakTransCnt": 12,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0072
},
{
"metricId": 5,
"breakTitle": "FRITES-Auto - Parts",
"breakTransCnt": 142,
"breakMetricCnt": 2,
"breakMetricRate": 0.0141,
"breakMetricBenchmark": 0.0044
},
{
"metricId": 5,
"breakTitle": "DE-Auto - Parts",
"breakTransCnt": 7202,
"breakMetricCnt": 31,
"breakMetricRate": 0.0043,
"breakMetricBenchmark": 0.0041
},
{
"metricId": 5,
"breakTitle": "DE-Home Improvement",
"breakTransCnt": 151,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": 0.0039
}
]
},
{
"metricId": 6,
"transCnt": 8561,
"metricCnt": 5,
"metricRate": 6.0E-4,
"metricBenchmark": 0.001,
"metricResult": 0,
"metricYn": "N",
"breakdowns": [
{
"metricId": 6,
"breakTitle": "Seller Initiated Cancellation",
"breakTransCnt": 40,
"breakMetricCnt": 5,
"breakMetricRate": 0.125,
"breakMetricBenchmark": null
},
{
"metricId": 6,
"breakTitle": "Not Seller Initiated Cancellation",
"breakTransCnt": 8521,
"breakMetricCnt": 0,
"breakMetricRate": 0.0,
"breakMetricBenchmark": null
}
]
}
],
"appealStatus": "APPROVAL"
}
}
